Some estimates suggest knowledge workers spend up to 15% of their time searching for information the organization already has - making it easier for users to find documents and files thus contains an enormous potential for savings.
I offer support to implement effective information management including organizing, storing, and accessing information to enable users to find documents and files quickly and simply. This includes:
- Identifying the types of information that are relevant to your organization, as well as determining how that information should be organized and stored.
- Document management system design and implementation (e.g. SharePoint).
- Access control: Implementing controls to prevent unauthorized access to sensitive information.
- Disposing of information: Deleting redundant documents (e.g. temporary files, duplicates, drafts) or that must be destroyed for legal (e.g. GDPR) or other reasons.
- User training: Teaching the use of search tools, indexing, system navigation, meta data, etc.
