Expert in:
- Process analysis, process improvement.
- Business intelligence and process documentation. SOPs.
- Documentation management, LEAN documentation, data visualization.
- Documentation compliance, e.g. FDA part 11, EU Machinery Directive and EU Declaration of Conformity.
- IT system documentation (technical writing).
Hands-on skills:
VBA, Excel super-user, PowerBI super-user, MS Office super-user, MS Project, SharePoint administrator, SAP DMS, and 30+ other tools, including CMS tools, Doc-To-Help, RoboHelp, computer-aided translation, Apache tools, MS Access, MySQL.
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20+ years managerial and hands-on experience